I’m on a Getting Started package and it says I have no lookups left – how do I fix this?
_ The monthly 1000 lookup count for Getting Started subscriptions resets either on billing date (for monthly customers), or on the 1st of month ...
My card has been declined at signup – how do I fix this?
_ There's a variety of reasons for the "Your card does not support this type of purchase" or "transaction not allowed" error occurs. We ...
What do I do if I haven’t received an activation email after signing up?
_ Activation emails can sometimes take a few minutes to come through after you've registered. We would recommend checking your spam folder and whitelisting ...
I’m getting an error when I sign in. How can I resolve this?
_ Please send a screenshot of the issue to Customer Support at support@selleramp.com.
I am trying to sign up for SAS but it says “email is already taken.” What does that mean?
_ This means a SellerAmp SAS account was previously established with the email address you are using. Log in with your existing credentials to ...
I signed up for SAS, but when I try to log in it says “Email is not a valid email address.”
Your SAS account simply needs to be activated. After signup you should have received an email inviting you to activate your SAS account. If ...
